Costco pulls Xbox Series X and Series S from stores in the US and UK, confirms no restock planned
Costco has quietly stopped selling Xbox consoles in the United States and the United Kingdom, with multiple confirmations indicating the retailer does not plan to restock the Xbox Series X or Series S. Shoppers first noticed the consoles disappearing from shelves and product pages in early August, and inquiries to staff and customer service have since clarified the shift.
During a store visit on September 24, a UK representative said, “We don’t actually have the Xbox anymore.” In a separate call, an independent journalist was told by Costco customer service that the company “will no longer be carrying Xbox consoles,” describing it as a business decision with no plans to bring Xbox hardware back. Staff also noted that PlayStation and Nintendo Switch systems remain available.
Archived listings show the Xbox Series X was still live on Costco’s UK site as recently as June 11, 2025, underscoring how recent the change is. Neither Costco nor Microsoft has explained the move, leaving room for speculation about what prompted the decision.
The timing isn’t ideal for Xbox hardware. Industry figures indicate Xbox Series X|S sales are down roughly 30% versus May 2024, while PS5 sales rose about 3% over the same period. Removing a major warehouse retailer from Xbox’s distribution network could make it harder for the consoles to regain momentum heading into the holiday season.
Notably, the shift appears limited to the US and UK. Costco Canada still lists Xbox consoles, though they have been reported out of stock. With Xbox prices expected to increase next month, some observers believe this could be an early instance of a retailer pushing back against higher prices on a lineup that’s already facing softer demand.
While Xbox faces headwinds in traditional consoles, Microsoft’s ecosystem continues to expand in handheld gaming. The Asus ROG Xbox Ally X is slated at $999, alongside a base ROG Xbox Ally at $599, with pre-orders open and availability planned for next month. That move suggests Microsoft is broadening its hardware footprint even as its console presence at certain retailers narrows.
What this means for shoppers:
– If you’re in the US or UK, don’t expect Xbox Series X or Series S consoles to return to Costco anytime soon.
– PlayStation and Nintendo Switch systems remain available at the warehouse chain.
– If you’re seeking an Xbox console, check other major retailers or official brand stores, and keep an eye on pricing as increases are anticipated soon.
– For portable Xbox gaming, watch for the upcoming Asus ROG Xbox Ally models set to arrive next month.
Bottom line: Costco’s decision to discontinue Xbox console sales in the US and UK removes a key retail channel for Microsoft at a sensitive time for hardware sales, even as the company bets on new form factors to keep players in the Xbox ecosystem.
