The image shows an iiyama G-Master GB2477HSU 24 monitor with 'FAST IPS,' '240Hz,' '0.3ms,' and 'NVIDIA G-SYNC compatible' features, labeled as 'RED EAGLE.'

New Year Shock: Customer Sent Two 240Hz Monitors to Replace One 144Hz Screen

While plenty of PC gamers are heading into 2026 dealing with failing hardware and frustrating RMAs, one gamer’s year-end repair request turned into the kind of surprise most people only read about online: a free, unexpected upgrade—plus an extra monitor.

A Reddit user, u/Elderblueberry, shared that they started a standard warranty replacement process after their Iiyama gaming monitor arrived broken. The original display was a 144 Hz Iiyama model, comparable to popular 24-inch, 1080p gaming monitors in the brand’s lineup—fast, responsive, and built for competitive play.

Then came the twist. According to the post, Iiyama said they didn’t have the exact same model available to send as a replacement. Instead, they offered a better option from the same series: a 240 Hz Iiyama G-Master monitor. For most gamers, that alone would feel like winning the RMA lottery—jumping from 144 Hz to 240 Hz is a noticeable upgrade, especially in fast-paced shooters and esports titles where smoother motion and reduced blur can make gameplay feel significantly more responsive.

But the story gets even better.

When the delivery arrived, it wasn’t a single replacement monitor sitting in the box. It was two identical 240 Hz units.

The user admitted they were shocked, saying they’d always been skeptical of posts where people claim a company accidentally shipped extra hardware. Now it had happened to them. They also mentioned they’ll probably need to send one back, though commenters chimed in with the familiar debate that always follows these situations—some people insist the extra unit could be treated as a “gift,” while others recommend notifying the company in case it was a shipping mistake.

Either way, it’s a rare and feel-good hardware story to close out the year: a routine monitor replacement that turned into a major refresh-rate upgrade, with a surprise second display that could easily become part of a dual-monitor gaming setup—if they’re allowed to keep it.