The anticipation for the Pixel 9 series was palpable even before its official launch. During the Made by Google event in 2024, the new design and feature enhancements were highlighted, with particular attention given to the camera layout. Enthusiasts were eager to get their hands on the new devices when the Pixel 9 lineup, including the Pixel 9 and Pixel 9 Pro XL, was introduced on August 13th and subsequently hit stores on August 22nd.
Early adopters took to Reddit to share their experiences, with many commending the improvements. However, some users of the Pixel 9 Pro XL have reported issues, specifically with a noticeable “tilt” in the telephoto lens while recording videos. The problem appears when zooming between 2x and 5x magnification, as detailed by a user who posted a video highlighting this defect.
Initial hopes that this was an isolated incident were dashed as more users reported similar issues, not just with the telephoto lens but also with the ultra-wide lens. Some users have noted that the issue is intermittent and have suggested temporary fixes, such as manually selecting the lens to mitigate the problem.
While early product launches often come with their share of glitches, Google’s response remains under wraps. Whether a simple software update can address the issue or if it’s a hardware defect requiring replacements or refunds is yet to be determined. Customers await a formal statement from Google on how they plan to handle these reported problems.
