The ChatGPT application icon is displayed on a smartphone screen.

OpenAI’s New Tools Challenge the App Store Era

OpenAI Dev Day Signals a Major Shift: ChatGPT Could Become the New App Store for AI

OpenAI’s latest Dev Day announcements were about more than new AI models and autonomous assistants. Taken together, they reveal a much larger ambition: turning ChatGPT into a central hub where users can discover, launch, and interact with apps without leaving the conversation.

Instead of opening a browser, searching for a tool, downloading software, or switching between multiple apps, users may soon rely on ChatGPT as the starting point for getting digital tasks done. OpenAI is positioning ChatGPT not just as a chatbot, but as a new kind of software platform built around AI, apps, agents, and user identity.

With ChatGPT now reaching around 1.2 billion weekly users, OpenAI has a massive opportunity to change how people find and use software. The company wants ChatGPT to become a discovery engine for apps, similar to how traditional app stores helped users find mobile software. The difference is that ChatGPT can recommend apps naturally during a conversation, based on what the user is trying to accomplish.

For example, if someone is planning a meeting, editing a design, building a website, managing sales leads, or organizing a project, ChatGPT could suggest a relevant app at the right moment. The user would then be able to connect that app and use it directly inside ChatGPT.

This approach could make software discovery feel more natural. Instead of searching through app listings or reading reviews, users could simply describe what they need, and ChatGPT could surface the right tool.

A key part of this strategy is OpenAI’s expanded plugin architecture, which now supports more advanced extensions. These extensions allow developers to create interactive app panels inside ChatGPT. That means users can work with third-party tools while continuing their conversation with the AI assistant.

In practice, this could turn ChatGPT into a workspace where apps are not separate destinations, but built-in experiences. A user could ask ChatGPT to help revise a design, summarize meeting notes, update a document, analyze customer data, or coordinate tasks, while the connected app provides the specialized functionality needed to complete the job.

For developers, this creates a new distribution channel. Just as companies once built websites, then mobile apps, many may now build AI-native app experiences designed to run inside ChatGPT. As more people begin using AI chat as their main interface for work and everyday tasks, developers may see ChatGPT as an important place to reach customers.

OpenAI is also introducing “Sign in with ChatGPT,” a feature designed to make this ecosystem easier to use. With it, users can bring their ChatGPT identity into third-party apps. The company also says users will be able to use their existing AI allowance in supported apps.

This could reduce friction for both users and developers. Users would not need to create separate accounts for every AI-powered experience, while developers could tap into ChatGPT’s large user base and existing AI infrastructure. OpenAI is launching this effort with a group of partners and plans to expand support over time.

During the event, OpenAI demonstrated how a meeting app could work inside ChatGPT. The app showed upcoming meetings from a user’s calendar, allowed the user to choose AI note-taking, and then generated a summary of follow-up items after the meeting ended.

The company also described how design apps could be used inside ChatGPT. A user working with tools from companies such as Figma or Adobe could ask for revisions, make changes to a current project, or access features that would normally require switching to a separate application.

Another interesting piece of OpenAI’s vision involves sharing. Apps and workflows created through ChatGPT could be shared with colleagues through lightweight websites generated by ChatGPT. When coworkers access those shared experiences, they could sign in with their own credentials and permissions, making the app experience personalized to each user.

OpenAI is also improving the way developers submit plugins for review. Developers will be able to track the status of their submission, see what needs to be fixed, request a human review, and update plugin tools without restarting the entire submission process. This gives developers more transparency and control as they build for the ChatGPT ecosystem.

The company also announced an enterprise app marketplace. This marketplace gives business software partners a place to offer their services to OpenAI customers. At launch, the marketplace includes more than 30 partners, including Adobe, Figma, Sierra, Decagon, HubSpot, Salesforce, ServiceNow, Harvey, Legora, Palo Alto Networks, CrowdStrike, Baseten, and others.

For eligible enterprise customers, OpenAI says part of their existing OpenAI commitment may be applied toward approved partner software. This could make ChatGPT more attractive to large organizations that already rely on multiple business tools and want a more integrated AI-powered workflow.

But OpenAI’s bigger shift is not just about apps inside ChatGPT. It is also about agents.

The company introduced autonomous AI agents called Dots, designed to complete tasks on behalf of users. These agents can navigate the web, use connected apps, and operate in their own cloud-based environments. Each Dot has access to a cloud computer and browser, allowing it to carry out work without relying on the user’s local device.

This points to a future where users may not need to decide which app to open or which workflow to follow. Instead, they could explain what they want done, and an AI agent would figure out how to complete the task. If the agent needs a specific app, service, or AI model, it can bring that into the workflow.

OpenAI says Dots can connect to an ecosystem of more than 4,000 apps. They can also perform background research using connected apps in a read-only mode. Importantly, OpenAI says users remain in control of what actions the agents take.

This could dramatically change how people interact with software. In the old model, a user might download several apps to build a website, manage a calendar, track tasks, or coordinate a business process. In the new model, the user could simply ask an AI agent to handle the job, while the agent chooses the necessary tools.

For app makers, this creates a new opportunity to reach users outside traditional app stores. A customer could subscribe to a service through the developer’s own website, connect that account to ChatGPT, and then allow an AI agent to use the app as part of a larger workflow.

OpenAI has not said that these changes will remove the need for separate subscriptions or payments to third-party services. The company also did not announce a full billing or revenue-sharing system comparable to traditional app store economics. For now, OpenAI appears focused on building the discovery, interface, identity, and distribution layers of a new AI app ecosystem.

Still, the direction is clear. OpenAI wants ChatGPT to become more than a chatbot. It wants it to become the place where users find software, interact with tools, assign work to AI agents, and manage digital tasks from a single conversational interface.

If this vision succeeds, the way people use apps could change significantly. Instead of navigating endless menus, app stores, and browser tabs, users may increasingly rely on ChatGPT to recommend the right tool, launch it instantly, and even operate it through an AI agent.

The traditional app store model was built around search, downloads, and icons on a screen. OpenAI’s model is built around conversation, automation, and intelligent app discovery. That shift could reshape how developers distribute software and how users get things done in the AI era.