Relay has introduced RelayX, a groundbreaking device that enhances network connectivity for industrial frontline teams, aiming to significantly boost performance and safety. This new device, launched from Raleigh, NC, integrates advanced connectivity options including 5G/4G LTE cellular, Private LTE, LoRa, and Wi-Fi to ensure an ultra-reliable network. These technologies are seamlessly combined using Relay’s patented software to support communication, worker safety, and operational insights in challenging environments such as manufacturing, warehousing, hospitality, and healthcare.
The launch of RelayX marks a significant expansion of Relay’s hardware offerings, providing an edge in some of the most demanding frontline environments. This follows four years of substantial growth post the introduction of Relay’s enterprise software platform and flagship device, Relay+. Now employed by over 5,000 businesses nationwide, Relay has earned a spot in the upper quartile of the Inc. 5000 list of fastest-growing private companies in America.
RelayX is designed to particularly serve industries like manufacturing and distribution with its exceptional connectivity, durability, and audio quality. The device boasts industrial-grade resilience with IP68 and MIL-STD-810H certifications, meaning it is resistant to drops, submersion, and dust. It features high-output dual speakers, three digital microphones, enhanced background noise cancellation, and a high-contrast OLED screen for clear visibility even in bright sunlight.
A significant advantage of RelayX is its promise as potentially the last device a team will need to purchase, thanks to a 3-year limited warranty, proactive device health monitoring, and no-cost upgrades on qualifying plans after three years. This initiative aims to reduce the time spent managing, maintaining, and replacing technology, thereby increasing productivity and simplifying device ownership for businesses.
The development of RelayX comes alongside Relay’s recent $42 million Series B funding, spearheaded by G2 Venture Partners with additional investments from Wind River Ventures and Sovereign’s Capital. This follows the release of Relay’s translation product, TeamTranslateTM, which uses AI to translate voice and text messages across 30 languages, facilitating better communication among team members.
Relay’s broader mission is to digitally transform frontline operations with modern tools that support real-time data for tracking performance and improving operations, aiming to connect often underserved frontline workers with essential cloud-based technologies.
