In an exciting development for gaming enthusiasts, leading monitor manufacturers Asus and MSI have effectively responded to consumers’ concerns about OLED burn-in. Both companies showcased a plethora of advanced OLED gaming monitors at CES 2024, highlighting the superior quality and performance benefits of using OLED technology, including more brilliant colors and deeper blacks when compared to IPS and VA panels.
Understanding the customer hesitations related to potential burn-in issues, Asus and MSI have both made significant improvements to their warranty policies. Asus has taken a confident step by extending the warranty period for select OLED monitor models from the standard one year to a robust two-year warranty. This extended warranty specifically includes coverage for burn-in, ensuring customers that any burnt-in pixels or display elements that occur within 24 months from the time of purchase will be repairable without cost.
On the other hand, MSI has asserted its commitment to customer satisfaction by also offering an extended warranty that covers seven of their OLED models, including MAG 271QPX, MPG 271QRX, MAG 321UPX, MPG 321URX, MAG 341CQP, MEG 342C, and MPG 491CQP. However, terms apply; MSI identifies burn-in as a brightness differential exceeding 3.5% visible in 50% grey areas. Furthermore, this warranty is conditioned upon the activation of MSI OLED Care, their maintenance suite that includes Pixel Shift, Pixel Refresh, and an automatic dimming feature for static content.
For those interested in the specifics of these warranty extensions and the complete listing of maintenance features offered by MSI OLED Care, further information is available directly from MSI’s official website.
The move by both Asus and MSI to address the potential burn-in issue and the subsequent warranty improvements reflect the commitment of manufacturers to ensure customer satisfaction and confidence in the OLED monitor technology. This enhanced warranty coverage marks a significant benefit for users who are considering investing in the latest monitor technology for an unparalleled gaming or professional experience.
