3DMark delists a smartphone company for cheating, but the story is much different

3DMark Pulls a Phone Brand Over “Cheating” Claims—But It May Have Simply Unleashed Peak Performance for Benchmarks

Modern Android gaming phones are getting seriously ambitious, and much of that comes down to cooling. Bigger vapor chambers, active fans, and even liquid cooling designs have made it possible for brands like REDMAGIC to squeeze more performance out of top-tier chipsets such as the Snapdragon 8 Elite Gen 5. With enough thermal headroom, these processors can sustain high frame rates in demanding AAA games, including scenarios where players rely on emulation.

But that same “no compromises” performance approach has now sparked controversy in the benchmarking world. REDMAGIC’s 11 Pro and 11 Pro+ have reportedly been removed from 3DMark’s listings after the platform flagged the devices for behavior it considers cheating.

Why 3DMark delisted REDMAGIC 11 Pro and 11 Pro+

The core issue isn’t that the phones can’t hit the scores. The argument is that they can reach those results because the hardware and cooling are built to handle extreme loads. The problem, according to community explanations shared online, is how the phones behave under benchmark conditions.

A key point raised is that 3DMark treats it as a red flag when a device ignores safety limits meant to protect smartphone hardware from excessive heat and power draw. In other words, if a phone pushes the chipset at maximum performance regardless of temperature thresholds, the benchmark platform may classify that as unfair behavior, even if the cooling system keeps things from becoming immediately unstable.

There’s also a claim that REDMAGIC devices may use special “benchmark detection” behavior. When the phone detects a benchmark running, it can allegedly relax or bypass typical thermal and power safeguards to maintain peak clocks and wattage longer than it normally would in everyday use. From a benchmark provider’s perspective, that creates results that may not reflect the standard user experience.

Adding another layer to the discussion, some investigators have suggested that review units may sometimes perform slightly better than retail units, potentially by running at higher wattage. If true, that would intensify concerns about consistency and transparency across devices that consumers actually buy.

Will this hurt REDMAGIC, or change how gaming phones are built?

Even with the delisting, it’s unlikely this will shift REDMAGIC’s overall strategy. The company stands out specifically because it embraces aggressive performance tuning and pairs it with serious hardware cooling—often combining a vapor chamber, an internal fan, and liquid-cooling-style thermal designs. That recipe is a big reason REDMAGIC phones are popular with mobile gamers who prioritize frame rates and sustained performance over conservative thermal limits.

Looking ahead, smartphone cooling is expected to become even more advanced. Future flagship chip designs are already being discussed in terms of next-generation thermal solutions, including approaches like Samsung’s Heat Pass Block concept, which could improve heat transfer and sustained performance. If those developments reach upcoming Snapdragon platforms, gaming-focused brands like REDMAGIC will have even more room to push higher wattages and longer boost performance in future flagships expected later in the decade.

For gamers and performance enthusiasts, the key takeaway is simple: the delisting isn’t necessarily about whether REDMAGIC phones are fast—they clearly are. It’s about whether performance achieved by overriding typical safety limits should count as a fair, comparable benchmark score across the wider smartphone market.