A shocking alleged GPU scam is making waves in 2026, and what’s raising even more concern is the customer’s claim that Amazon refused to acknowledge the issue or offer a refund, despite clear evidence and an unboxing recording.
According to a post by Reddit user u/void_SW, he and a friend ordered a GIGABYTE GeForce RTX 5090 WindForce OC 32G for 2,99,995 INR (around $3,260). High-end graphics cards like the RTX 5090 are increasingly targeted in online shopping scams, and this case is being described as one of the worst seen this year because the item delivered allegedly wasn’t even close to the product purchased.
On the delivery day, March 14, the customer set up a camera to record an unboxing video. While the outer Amazon shipping bag reportedly arrived sealed, the inner GPU retail box was allegedly in terrible condition. The post claims the manufacturer seals appeared sliced and then covered with clear tape, and an aftermarket barcode label reading “X002IVLPDX” was stuck on the box.
When the package was opened, the customer says the box did not contain a graphics card at all. Instead, it allegedly contained a 1 kg packet of Ghadi detergent powder. The weight difference is a major red flag: a bag of detergent weighing about 1–1.56 kg is nowhere near the weight you’d expect from a premium GPU, which is typically much heavier due to its large heatsink and packaging.
The customer also described a frustrating back-and-forth with Amazon’s Executive Customer Relations team over the next eight days, naming multiple representatives and alleging repeated delays. The post says the initial promise was that the issue would be resolved by March 18 or 19, but the resolution date was later pushed to March 25 under the explanation that multiple specialized teams needed to conduct a thorough investigation.
What happened next is the most troubling part of the claim. The user states that after calling support and saying they planned to take the matter to Consumer Court due to lack of progress, they received an email roughly 15 minutes later saying the company’s “comprehensive review” determined the correct product was shipped and that no refund would be issued. The customer believes the evidence wasn’t properly reviewed and that the case was closed immediately after the legal escalation.
The post also points to suspicious details on the order paperwork and labeling. It allegedly showed the product was sold by “FAB World Point,” while the invoice name appeared under “MOHD KHALID.” The invoice reportedly showed 0% iGST, which the user argues is inconsistent with how computer hardware sales are normally taxed. The user further claimed they weren’t the only one affected, alleging another customer was sent the same 1 kg detergent product in place of the expected item.
For shoppers, especially those buying expensive GPUs online, this story highlights why it’s critical to record unboxing videos, check package weight and seals immediately, and scrutinize invoices and seller information before and after delivery. It also underscores the risks that can come with high-demand graphics cards, where scams and product swaps are increasingly reported, and where buyers may face an uphill battle if a support process fails to recognize obvious red flags.
