Amazon Customer Says He Received Two Empty AMD Ryzen 5 9600X Boxes After Ordering the CPU Twice
A PC hardware buyer claims he received not one, but two empty CPU boxes after ordering the same AMD processor twice through Amazon, turning what should have been a routine purchase into a frustrating warning for other PC builders.
The experience was shared by Reddit user u/No-Yak9976 in the r/PcBuild community. According to the post, the user works at a PC shop where Amazon Business is frequently used to order components. Until this incident, their orders had reportedly gone smoothly without major issues.
The problem began when the user ordered an AMD Ryzen 5 9600X, one of AMD’s newer desktop processors aimed at gamers, creators, and PC enthusiasts building modern systems. When the package arrived, the outer packaging appeared to be present, but the CPU itself was missing from the retail box.
After discovering the empty CPU box, the user requested a refund and successfully received one. Hoping the issue was a one-time mistake, the buyer placed another order for the same Ryzen 5 9600X processor.
Shockingly, the second order allegedly arrived the same way: another box with no CPU inside.
The buyer later noticed that the product was not sold directly by Amazon but through a third-party seller listed as “The Tech Group.” While the seller reportedly had positive reviews, the Reddit user became suspicious and suggested that at least some of those reviews could be unreliable.
The user admitted that ordering from a third-party seller instead of directly from Amazon may have been a mistake. After receiving two empty boxes in a row, they said they are unlikely to repeat that decision in the future.
One important detail helped protect the buyer during the refund process: they recorded both unboxings. The Redditor recommended that other shoppers do the same, especially when purchasing expensive PC hardware such as CPUs, graphics cards, motherboards, or SSDs from large online marketplaces.
The situation highlights a growing concern among PC builders and tech buyers. High-value components are often small, easy to remove, and expensive enough to attract fraud. A processor like the AMD Ryzen 5 9600X can be a key part of a gaming PC or workstation build, so receiving an empty box can delay an entire project and create unnecessary stress.
For anyone buying computer parts online, this case is a reminder to check the seller carefully before placing an order. Buying directly from the main retailer, reviewing recent seller feedback, inspecting packaging before opening, and recording the unboxing process can all help if a refund or replacement is needed.
While refunds can often resolve the financial side of the problem, receiving an empty product box twice shows how frustrating online hardware shopping can become when third-party fulfillment goes wrong. For PC builders, a few extra precautions may be worth it before opening that next expensive component.
